Vacancies and Opportunities

1. Background

Kituo Cha Sheria-Legal Advice Centre (hereinafter referred to as “KITUO”) is a non-governmental organization established in 1973 to empower the poor and marginalized and to enhance equity and access to justice for all. Having been in existence for fifty years, KITUO stands as the oldest and most experienced legal aid and empowerment organization in Kenya, East, Central and the Horn of Africa. As such, KITUO has, for over forty years, implemented projects funded by diverse development partners involving peace building and social justice, legal empowerment and capacity building of communities, evidence-based research, good governance and advocacy on rights-based issues.

KITUO runs four key programmes namely: Legal Aid and Education Programme (LAEP), Advocacy, Governance and Community Partnerships Programme (AGCP), Forced Migration Programme (FMP), Research, Communication and Knowledge Management Programme (RCKM) 3 and Finance and Administration. KITUO has physical presence in three locations, that is, the Head Office in Kilimani, Nairobi, a specialized Branch Office in Pangani dealing with legal protection for refugees and asylum seekers, and a Regional Office in Mombasa covering the entire Coast region of Kenya.

The Board and Management of KITUO have set out to undertake an audit and review/development of its Information Communication and Technology (ICT) policy documents. The process is expected to be collaborative and participatory, involving and incorporating inputs from key stakeholders as will be determined by the methodology to be agreed between the expert (individual or institutional) via a co-creation process expected to be concluded no later than 30^th April, 2023. The TORs and Scope of work, therefore, provide key highlights of the proposed task for which KITUO is seeking professional inputs from.  This includes an overview of the office computing facilities, computer hardware and software, printers, photocopiers, mobile phones, e-mail, modems, internet and intranet collectively (Information Technology) and its communication outlets website, social media sites (facebook, twitter and Instagram) and blog.

2. Broad Requirements of the Assignment

The purpose of the assignment is to audit the organization’s ICT systems vis a vis future plans to identify future needs and gaps to facilitate planning for an effective organization.

Specific Objectives:

• The consultant shall review the existing hardware and software and give recommendations with the future plans in mind.
• Conduct a literature review of various ICT documents for best practices, policy etc.
• Creation of an ICT Policy manual
• The consultant will engage the Board of Directors, staff of KITUO and stakeholders to assess the future needs of the organization.
• Conduct a full review of the ICT system, data management and knowledge creation, storage and backup systems.
• Explore risks/threats and opportunities.
• Review the website, social media sites and newsletter systems for opportunities for improvement and optimal effectiveness.
• Develop a report on the status with recommendations for the next five years.

3. The Scope of Work

Under this assignment, the Individual Consultants are expected to carry out the following tasks to the satisfaction of the organization:

• Conduct an audit of the ICT processes and policies in KITUO.
• Review the existing hardware and software and give recommendations with the future plans in mind.
• Carry out a desk review of industry best practices that can be adopted by KITUO to enhance and improve its systems.
• Conduct a full review of the ICT system, data management and knowledge creation, storage and backup systems exploring risks/threats and opportunities.
• Review the website, social media sites and newsletter systems with a view for improvement and optimal effectiveness.
• Develop the relevant ICT Policies that will be then subjected to validation by the governance organs of KITUO.
• Develop a report on the status with recommendations for the next five years.

4. Deliverables

At the end of this assignment, the Individual Consultant(s) will be expected to submit acceptable quality of the following key outputs/deliverables:

• Inception report with details on the proposed methodology, Work Plan with clear timelines, tools and templates for data collection and analysis, and table of content for the detailed process report (including a list of appendices).
• Draft review report of findings, clear and concise recommendations for discussions and approval by the staff, management and Board of KITUO.
• Draft developed Policy Manuals.
• Final Copies of the developed Policy Manuals for all areas in ICT
• Final Comprehensive Process Report.

5. Fees & Timelines

This assignment is expected to be completed no later than 30^th April, 2023. The assignment is expected to be completed with a maximum of 30 consultancy days. Payments shall only be made on satisfactorily completed tasks and acceptable deliverables. Therefore, interested consultants or experts MUST demonstrate the ability to stick to the stipulated timelines and accept to be guides by the payment terms.

6. Key Qualifications

The successful Applicant(s) or Consultant(s) will be required to have the following qualifications:

• Must possess an advanced degree and professional qualifications in ICT related fields or
• First level degree in combination with professional certifications.
• Professional certification of CISA(Certified Information Systems Auditor) is a must
• Experience in the non-profit sector (national and international) will be a distinct advantage;
• A thorough in-depth understanding of the regulatory framework governing the non-profit sector in Kenya is desirable;
• Demonstrate experience in drafting organizational governance and policy documents;
• Ability to work under a tight schedule with minimum supervision.

6. Submitting Expressions of Interest

Interested applicants and who meet the required qualifications are requested to submit the following:

• A proposal capturing their understanding of the scope of work, the approach and methodology and demonstrating previous experience of not less than 5 years with examples and references;
• Detailed CV of the individual consultant;
• Financial proposal that indicates the all-inclusive fixed total consultancy fees, supported by a breakdown of costs.

These should be submitted electronically to hr@kituochasheria.or.ke or hard copies to the address below quoting the reference number (KCS-ICT-2023) to reach us no later than Friday 30^th March, 2023. Only suitably qualified applicants will be contacted. Late submissions will NOT be processed.

The Executive Director

Kituo cha Sheria – Legal Advice Centre

Along Ole Dume Road, Off Argwings Kodhek Road

P.O. Box 7483-00300

NAIROBI.